iT1 Microsoft Premier Services

iT1 as an Authorized Premier Support Partner

Premier Support for Enterprise offers end-to-end managed support for customers across the full Microsoft spectrum of products and services. Tailored to your unique business priorities, Premier Support for Enterprise helps you accelerate the value of your on-premises and cloud-based software investments by minimizing risk, reducing downtime, and lowering support costs.

What is Premier Support

  • Your designated, go-to expert and advocate within Microsoft who’s focused on maximizing your outcomes
  • Prevention – Drive your initiatives forward with recommended proactive services that accelerate implementation and results
  • Keep your business running smoothly with as-needed problem resolution across your portfolio of Microsoft products
  • Escalation management, collaboration with Microsoft, and detailed support planning

Increase your Uptime

Use technology as a business driver. Reduced downtime and greater agility keep productivity and revenue high.

average revenue increase over five years due to reduced downtime


fewer downtime incidents per year


reduction in incident resolution time


fall in time waiting for helpdesk support

Bundled within your iT1 and Microsoft Solutions:

•   Premier Support Included in CSP
•   24x7x365 dedicated Microsoft Support
•   Critical Incident Manager for all SevA cases
•   Proactive Engagement Opportunities with Microsoft Engineers

Boost efficiency and lower IT costs

IDC looked at how accessing industry-leading experts instead of investing in additional IT staff can increase productivity and lower costs.

over a five-year average of annual productivity gains

Premier Solutions are categorized by the following segments:

•   Adoption Services
•   Architecture Services
•   Assessments
•   Health Checks
•   Security Services
•   Workshops

Premier offers many options to fit your needs.
Browse the full catalog of services including MSRP pricing.
Contact us for more information including discounted pricing.

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Ready to Get Started?

Contact Us
Contact iT1 today and start maximizing your IT investments.


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