IT1 Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their personally identifiable information (“PII”) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your PII in accordance with our website.

What PII do we collect from the people that visit our blog, website, or app (our site)? When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information, and other details to help you with your experience.

When do we collect information? We collect information from you when you register on our site, place an order through our site, or enter information on our site.

How do we use your information? We may use the information we collect from you in the following ways when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features:

  • to personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested;
  • to quickly process your transactions; and
  • to send periodic emails regarding your order or other products and services.

How do we protect visitor information?

  • We do not use vulnerability scanning and/or scanning to PCI standards.
  • We use regular malware scanning.
  • Your PII is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
  • We implement a variety of security measures when a user places an order to maintain the safety of your PII.
  • All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use ‘cookies’? Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

  • help remember and process the items in the shopping cart;
  • understand and save user’s preferences for future visits;
  • keep track of advertisements; and
  • compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.

If you disable cookies, some features will be disabled, your site experience may be less efficient, and some of our services will not function properly. However, you can still place orders when cookies are disabled.

Protection of Your Phone Number: We value your privacy and are committed to protecting your personal information. SMS Consent or phone numbers are not shared for the purpose of SMS with third parties or affiliates.

Third Party Disclosure: We do not sell, trade, or otherwise transfer to outside parties your PII unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe such release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links: We do not include or offer third party products or services on our website.

Google’s advertising requirements can be found at: https://support.google.com/adwordspolicy/answer/1316548?hl=en.

We use AdrollAdvertising on our website. Adroll, as a third-party vendor, uses cookies to serve ads on our site. Adroll’s use of the pixel enables it to serve ads to our users based on their visit to our site and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Adroll ad and content network privacy policy at: https://www.adrollgroup.com/privacy.

We have implemented the following:

  • Remarketing with Adroll; and
  • Demographics and Interests Reporting.

We, along with third-party vendors such as Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie or other third-party identifiers) together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website.

Opting out: You can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on. Our partners (such as NextRoll) may use non-cookie technologies that may not be impacted by browser settings that block cookies. Your browser may not permit you to block such technologies. For this reason, you can use the following third-party tools to decline the collection and use of information for the purpose of serving you interest based advertising:

How does our site handle “do not track signals”? We honor “do not track signals” and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third party behavioral tracking? We allow third party behavioral tracking:

COPPA: When it comes to the collection of PII from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under 13.

CAN SPAM Act: The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

  • To be in accordance with CANSPAM we agree to the following:
  • If at any time you would like to unsubscribe from receiving future emails, you can email us at
    and we will promptly remove you from ALL correspondence.

California Consumer Privacy Act (CCPA)

This section is intended to comply with the California Consumer Privacy Act of 2018 (CCPA) and the regulations promulgated thereto, each as amended, including pursuant to the California Privacy Rights Act of 2020 (CPRA). Any terms defined in the CCPA have the same meaning when we use them in this section.

This Section does not apply to or describe information that is not PII or is otherwise exempt from the CCPA, including:

  • Publicly available information from government records.
  • Information that a business has a reasonable basis to believe is lawfully made available to the general public by the consumer or from widely distributed media.
  • De-identified or aggregated consumer information.
  • Information excluded from the CCPA’s scope, like:

Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data.

Personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FCRA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994.

While our processing of PII varies based upon our relationship and interactions with customers, the table below identifies, generally, the categories of PII (as defined by the CCPA) that we have collected about California users, as well as the categories of third parties to whom we may disclose this information for a business or commercial purpose. Please note that not all examples listed in the table below are collected from every user.

Category Examples*
A. Identifiers A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol (IP) address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers.
B. Personal information categories listed in the California Customer Records statute (Cal. Civ.

Code § 1798.80(e))

A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some PII included in this category may overlap with other categories.
C. Protected classification characteristics

under California or federal law

Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).
D.

Commercial information

Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
E. Biometric information Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.
F. Internet or other similar network

activity

Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.
G. Geolocation data Such as precise physical location or movements within 1850 feet.
H. Sensory data Audio, electronic, visual, thermal, olfactory, or similar information.
I. Professional or employment- related information Current or past job history or performance evaluations.
J. Education information Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).

This category of PII is not collected by iT1.

K. Inferences drawn from other personal

information

Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
L. Sensitive Personal Information Personal information that reveals a consumer’s social security, driver’s license, state identification card, or passport number; account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account; precise geolocation; racial or ethnic origin, religious or philosophical beliefs, or union membership; contents of a consumer’s mail, email, and text messages unless the business is the intended recipient of the

communication; or genetic data.

 

*We may not collect all items listed as examples in a particular category.

*We do not collect the information described in Category J Education Information

 

We do not “sell” or “share” (as defined by the CCPA) PII about California residents, including those we know to be under sixteen (16) years of age.

 

We obtain the categories of PII listed above from the following categories of sources:

 

  • Directly from you or your authorized agents — for example, from documents that our customers provide to us related to the services for which they engage us.
  • Indirectly from you or your authorized parties — for example, through information we collect from our customers (including your employer) in the course of providing services to them.

 

  • Directly and indirectly from activity on our websites — for example, from submissions through our website portal or website usage details we collect automatically and the devices you use to access our website.
  • From third parties that interact with us in connection with the services we perform — for example, from credit bureaus when we offer or extend credit to you.

 

We retain the PII we collect only as reasonably necessary for the purposes described in this notice or otherwise disclosed to you at the time of collection. The length of time varies depending upon the circumstances, including the type of information, purposes of collection, and applicable compliance, risk management and legal obligations. (For example, we will retain your transactional data for as long as necessary to comply with our tax, accounting, compliance, risk management and recordkeeping obligations, as well as an additional period of time as necessary to protect, defend or establish our rights, defend against potential claims, and comply with legal obligations.)

 

We may collect, use, and disclose the PII we collect about California customers for one or more of the following business or commercial purposes:

 

  • To fulfill or meet the reason for which the PII was provided. For example, if you, your employer, or another entity with whom we do business, shares your name and contact information to request a financial product or ask a question about our products or services, we will use that PII to respond to your inquiry. If you provide your PII to purchase a product or service, we will use that information to process your request.
  • To provide, support, personalize, and develop our websites, products, and services.
  • To create, maintain, customize, and secure your account with us.
  • To process and respond to your requests, purchases, transactions, and payments and prevent transactional fraud.
  • To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
  • To communicate with you, including transactional and account-related information as well as news, updates, and marketing communications.
  • To personalize your website experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads, including through our websites and via phone, email, or text message (with your consent, where required by law).
  • To help maintain the safety, security, and integrity of our business websites, products and services, databases, and other technology assets.
  • For testing, research, analysis, and product development, including to develop and improve our websites, products, and services.
  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
  • As described to you when collecting your PII or as otherwise set forth in the CCPA.
  • To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of a bankruptcy, liquidation, or similar proceeding, in which PII held by us about our website’s users is among the assets transferred.

 

We only use and disclose PII as reasonably necessary (i) to perform our services requested by you, (ii) to help ensure security and integrity, including to prevent, detect, and investigate security incidents, (iii) to detect, prevent and respond to malicious, fraudulent, deceptive, or illegal conduct, (iv) to verify or maintain the quality and safety of our services, (v) for compliance with our legal obligations, (vi) to our service providers who perform services on our behalf, and (vii) for purposes other than inferring characteristics about you. We do not use or disclose your PII other than as authorized pursuant to section 7027 of the CCPA regulations (Cal. Code. Regs., tit. 11, § 7027 (2022)).

 

We may disclose each of the above categories of your PII for a business purpose to the following categories of third parties:

 

Categories of Third Parties Categories of Data that May Be Shared
Service Providers All*
Advisors & Agents  

• A: Identifiers

B: Personal information categories listed in the California Customer Records statute

C: Protected classification characteristics under California or federal law

D: Commercial information

• K: Inferences drawn from other PII

 

Regulators, Government Entities, & Law Enforcement All*
Affiliates and Subsidiaries • A: Identifiers

B: Personal information categories listed in the California Customer Records statute

C: Protected classification characteristics under California or federal law

D: Commercial information

F: Internet or other similar network activity

I: Professional or employment-related information

• K: Inferences drawn from other PII

 

Advertising Networks  

• A: Identifiers

B: Personal information categories listed in the California Customer Records statute

F: Internet or other similar network activity

• K: Inferences drawn from other PII

 

Data Analytics Providers  

• A: Identifiers

B: Personal information categories listed in the California Customer Records statute

D: Commercial information

F: Internet or other similar network activity

• K: Inferences drawn from other PII

 

Social Networks N/A
Internet Service Providers, Operating Systems and Platforms  

• A: Identifiers

B: Personal information categories listed in the California Customer Records statute

D: Commercial information

G: Geolocation data

H: Sensory data

• K: Inferences drawn from other PII

Data Brokers  

F: Internet or other similar network activity

• G: Geolocation data

 

Business Customer/Client N/A
Other Users (in accordance with your privacy settings) All*
Others as Required by Law (e.g., disclosures of sweepstakes and contest winners) All*

 

We will not collect additional categories of PII or use or disclose the PII we collected for materially different, unrelated, or incompatible purposes without providing you notice.

 

The CCPA provides users with specific rights regarding their PII, as further described in this Section. We will respond to your requests as required by and subject to certain exceptions and limitations set forth in the CCPA. Please review this section for a description of your CCPA rights and how you make exercise those rights.

Access to Specific Information and a Copy of PII (Right to Know). You have the right to request, up to twice per year, that we disclose certain information to you about our collection and use of your PII and to request a copy of the specific pieces of PII that we have collected about you (collectively, referred to as your “access” right), including:

 

  • The categories of PII we have collected about you;
  • The categories of sources for the PII we collected about you;
  • Our business or commercial purpose for collecting, selling, or sharing that PII;
  • The categories of PII we have disclosed for a business purpose and third parties to whom we have disclosed your PII for a business purpose;
  • The categories of PII we have sold to or shared and the categories of third parties to whom such information has been sold or shared (if applicable); and
  • The specific pieces of PII we collected about you (also called a data portability request).

 

Deletion Request Rights. You have the right to request we delete any of your PII we collected from you and retained, subject to certain exceptions and limitations.

 

Correction Rights. You have the right to request the correction of inaccurate PII.

 

Do-Not-Sell or Share Rights. California residents also have the right to opt-out of the sale or sharing of their PII by us. As noted above, we do not currently “sell” or “share” PII about California residents, including those that we know to be under 16 years old.

 

Limit Use and Disclosure of PII Right. California users also have the right to direct us to limit certain uses and disclosures of their PII, which go beyond those specifically authorized pursuant to the CCPA. However, as stated above, we do not use and disclose PII about California users beyond these authorized purposes.

 

Submitting Request to Know/Access, Correct, and Delete. To exercise your right to know/access, correct, or delete as described above, please submit a verifiable consumer request (as described more fully below) to us by either:

California users may submit a verifiable request on their own behalf and on behalf of their minor child. Pursuant to the CCPA, authorized agents may also submit a verifiable request on behalf of another consumer for whom they have been duly appointed. Authorized agents will be required to provide proof of their authorization and we may also require that the relevant consumer directly verify their identity and the authority of the authorized agent.

 

A verifiable consumer request must:

  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected PII or an authorized representative.
  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We will take steps to verify your request and to identify our relevant records that contain your PII. We will process your request based upon the PII in our records that is linked or reasonably linkable to the information provided in your request. In some cases, we may request additional information in order to verify your request or where necessary to process your request. We cannot respond to your request or provide you with PII if we cannot verify your identity or authority to make the request and confirm that the PII relates to you. Making a verifiable consumer request does not require you to create an account with us.

We will only use PII provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

We endeavor to respond to a verifiable consumer request for access to PII within 45 days of receiving it. If we require more time (up to a total of 90 days), we will inform you of the reason and extension period in writing. The response we provide will also explain the reasons we cannot comply with a request, if applicable.

 

Non-Discrimination. California consumers also have the right to exercise their CCPA rights without being subject to discriminatory treatment or retaliation, and to receive transparent disclosures about any financial incentives a business offers them with regard to the collection, use and disclosure of their PII. Discrimination may exist where a business takes or suggests that it will take the following actions in response to a consumer exercising rights under the CCPA, unless doing so is reasonably related to the value provided to the consumer by the consumer’s data:

  • Deny access to or use of goods or services.
  • Charge different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
  • Provide a different level or quality of goods or services.

We may amend this privacy notice from time-to-time. We will provide notice of any material changes we make to this privacy notice, such as by through a notice on our website homepage or via email.

Contact: If there are any questions regarding this privacy policy you may contact us using the following information:  iT1, 1860 W. University Drive, Suite 100, Tempe, AZ 85281. Office: (877) 777-5995, E‑MAIL: [email protected].

Last Edited on 2023-June 28

iT1 is a global, full-service, technology solution provider, headquartered in Tempe, AZ.

 

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