Why iT1

The best people. A great culture. Cutting-edge technology.

iT1 provides the freedom and flexibility for entrepreneurial- minded professionals to flourish.
Our most successful sales leaders build their own teams, without restrictions on geography or verticals. Our marketing experts create cutting-edge programs that get sales up and running fast. Our technical teams design innovative solutions for enterprise and SMB clients, and are supported through ongoing training and certifications.
We love what we do and it shows.

Current Offerings

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Current open positions: (click arrow for details)

iT1 is looking for an experienced Director of Government Sales & Programs to join our team.


iT1 has been recognized by the Phoenix Business Journal’s “Best Places to Work” awards as one of the top 10 places to work in Arizona for the past 7 years. This is a testament to the great team and culture we have here at iT1!


iT1 offers you the opportunity to collaborate with some of the best resources in the industry. You’ll benefit from our dedication to providing efficiency and stability in our sales environment and be working under one of the most rewarding compensation plans in the industry.


The Director of Government Sales and Programs is responsible for managing and providing leadership to the Federal Sales Team. This individual is tasked with the objective of overall Federal business growth and will work closely with the Fed and SLED teams to expand within existing accounts, manage existing contracts, win new contracts by understanding when and how to respond to RFI’s & RFP’s, and overall Federal Program management.


 Essential Functions


  • Provide leadership to the Government Sales team.
  • Understand account and opportunity development in the Government sector for IT equipment and services.
  • Promote sales of IT solutions on government contracts.
  • Capture initiation and management of major government contracts.
  • Create penetration and growth initiatives within current contracts and customers.
  • Oversee contract compliance (i.e. status, renewal, reporting, modifications, etc.).
  • Guide and assist Account Managers to close transactions with SLED and Fed prospects and customers.
  • Develop & implement a strategic plan for government sales management and growth.
  • Generate and maintain monthly, quarterly, and annual reporting requirements.
  • Work on RFP’s and Bid Responses for SLED and Federal opportunities.
  • Maintain & increase Government understanding and connections.
  • Participate in continuous learning activities and involvement in a variety of projects related to Government Sales and improvement.
  • Responsible for overall growth and expansion in Federal business – within existing contracts and gaining new contracts.

 


Job Qualification Requirements


  • University degree in Business preferred.
  • 8+ years of progressive Government Sales experience.
  • Proven track record of achieving targets and driving sales growth.
  • Successfully completed Land and Expand strategies.
  • Strong sales leadership skills and an ability to inspire sales teams. 
  • Strong relationship management experience, consulting, and negotiation skills.
  • Excellent presentation and communication skills, with the ability to effectively influence and present concepts and clarify concerns to various audiences and C-Level Executives.
  • Excellent analytics skills and a relentless operational discipline and execution.
  • Excellent organizational skills, with the ability to manage multiple deliverables in a time-sensitive environment and adapt to frequently changing priorities.
  • Excellent time management, problem-solving, and critical thinking skills.
  • Demonstrated team player with excellent interpersonal skills.
  • Ability to work a blend of in field & office, and occasional travel. 


We Offer


  • Lucrative Compensation plan
  • Trendy and High-Tech Office environment, centrally located
  • Onsite Gym and Team Fitness program
  • $100 Monthly Green Auto allowance
  • Electric Auto Charging Stations
  • President’s Club and other great contests
  • Flexible Vacation and work-life balance


Benefits


  • Medical, Dental, Vision
  • FSA or HSA plan
  • 401K
  • Voluntary Life Insurance and Short-Term Disability
  • Life Insurance, AD&D, Long Term Disability and Long-Term Care

 


*iT1 is an equal opportunity employer. Employment decisions are made without regard to race, religion, sexual orientation, gender identity, national origin, disability status, veteran status, or other characteristics protected by law.

iT1 is looking for motivated, enthusiastic full-solution technology sales individuals to join our team in the role of Senior Account Executive.


If you are looking to join a company that will allow you to grow your business and enable you to service your clients at the highest levels, then we should talk. iT1 has been recognized by the Phoenix Business Journal’s “Best Places to Work” in Arizona for the past 7 years. This is a testament to the great team and culture we have here at iT1!


We will provide you with a robust lead generation program to support your sales growth. This provides you a chance to establish new relationships. We offer the freedom and flexibility for entrepreneurial-minded sales professionals, such as yourself, to design and build your successful environment. With no restrictions on territory or verticals, you can focus where you want. Our most successful sales reps have even built their own teams who directly support their book of business!


iT1 offers you the opportunity to collaborate with some of the best resources in the industry. You’ll benefit from our dedication to providing efficiency and stability in our sales environment and be working under one of the most rewarding compensation plans in the industry.


 Key Duties

  • Provide top-level customer solutions to your customers for all of their technology needs
  • Collaborate with our Cloud and Carrier service teams to sell on-premise and off-premise solutions
  • Engage Project Management and Engineering teams to identify and pursue Service and Consulting opportunities
  • Engage all necessary external resources to conduct business, including vendor partner and distribution reps
  • Produce quotes and handle pricing negotiations throughout the sales cycle
  • Identify opportunities and use best practices to increase competitive advantages, notably securing deal registrations with our partners

 

Job Requirements

  • A positive attitude and great work ethic
  • The understanding that customer satisfaction is the most important thing we provide
  • A track record of success in the Value Added Reseller (VAR) industry (2 years minimum)
  • Knowledge of various aspects of IT and how each interrelates to one another
  • Strong ability to facilitate and negotiate complex IT solutions
  • Must be comfortable speaking with senior-level clients
  • Self-motivation and time management skills are crucial
  • I.T. Sales or Services: 3+ years


We Offer:

  • Lucrative Compensation plan including income-earning annuity and consumption-based reoccurring profit model
  • Trendy and High-Tech Office environment, centrally located
  • Onsite Gym and Team Fitness program
  • $100 Monthly Green Auto allowance
  • Electric Auto Charging Stations
  • President’s Club and other great contests
  • Flexible Vacation and work-life balance
  • Fun environment and great company culture

 

Benefits

  • Medical, Dental, Vision
  • FSA or HSA plan
  • 401K
  • Voluntary Life Insurance and Short-Term Disability
  • Life Insurance, AD&D, Long Term Disability and Long-Term Care



*iT1 is an equal opportunity employer. Employment decisions are made without regard to race, religion, sexual orientation, gender identity, national origin, disability status, veteran status, or other characteristics protected by law.

iT1, a leading national technology solution provider headquartered in Tempe, AZ, is looking for a dynamic, motivated, individual, to join our growing Business Operations team. iT1 has been recognized by the Phoenix Business Journal's "Best Places to Work" in Arizona for the past 7 years. This is a testament to the great team and culture we have here at iT1!


The position of Business Operations Associate is crucial to our business. In this role, you will be a significant point of contact between the company and our customers. You will be responsible for providing excellent customer service, completing sales orders, invoicing, shipment tracking, handling of returns, reconciliation, AP/AR, among other duties. Experience working at a Value Added Reseller is a plus!


 

Responsibilities include:

  • Provide overall excellent customer service to help complete any customer requests and resolve potential issues
  • Support the sales team by completing the order process within our internal systems
  • Issue purchase orders to suppliers
  • Completing sales orders by placing purchase orders with suppliers
  • Invoicing of customers
  • Providing shipment tracking information to customers and Account Managers
  • Work with the Accounting department in supporting accounts payable and receivable processes
  • Work with customers and manufacturers to facilitate return requests
  • Produce and distribute internal and external reports as needed
  • Perform other duties as needed


The ideal candidate will have:

  • Completed High School Diploma/GED 
  • Excellent communication skills, both written and verbal
  • Possess high-level organization and time-management skills
  • The ability to work quickly and accurately in both independent and team situations
  • Strong computer skills, including Microsoft Office and Excel, and has the ability to learn new software
  • Demonstrated consistency in values, principles, and work ethic


Benefits include:

  • Medical, dental, and vision benefits with highly subsidized premiums
  • Two weeks paid time off in your first year and most major holidays off
  • 401(k) plan with employer match (after 1 year of employment)
  • In-house fitness center
  • Community outreach programs
  • Getting to work for a fun, upbeat company experiencing high growth that values its employees!


 

 

*iT1 is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status, or other characteristics protected by law. 

iT1, a leading national technology solution provider headquartered in Tempe, AZ, is looking for a skilled IT Manager – Managed Services to join our Consulting team. iT1 has been ranked as one of Arizona’s Best Places to Work for the past 7 years running in the Small Business category. This role is a great step into the IT consulting and managed services world. You will be exposed to many of the top technology offerings in the market and can work with some of the most talented engineers in the country.


Job Summary:


As the IT Manager-Managed Services, you will be responsible for the operations of our Network Operations Center (NOC) as well as professional services. Another key part of your role is to build relationships with the pre/post-sales teams, PMO team, and Account executives in order to strategize on business growth and NOC opportunities. Duties, including but not limited to the following: assisting to educate and train account executives on NOC offerings and understand business trends so we can add to our NOC offerings. Assist in promoting iT1 NOC sales and marketing efforts and to further our levels of certification and authorization with targeted Manufacturers/Providers. 


Essential Responsibilities:


Operations:

  • Lead and oversee the NOC and professional service engineers
  • Provide oversight to NOC and professional service engineers and be the go-to person for all client escalations
  • Develop and enhance service delivery, fulfillment processes, and tools to ensure repeatability, and standardization; process management; alerting, escalation, and management of risks; SLAs and KPIs; templates and process
  • Drive initiatives covering delivery performance, service improvements, quality, and processes.
  • Drive department best practices, guidelines implementation, and adhering to standards
  • Perform Client discovery calls, identify solutions, and draft client statements of work (SOW’s) and associated change control process


Customer Success:

  • Develop and manage client portfolios
  • Oversee customer requests and complaints
  • Analyze customer data to improve customer experience
  • Be the voice of reason when working on client issues
  • Implement and manage customer satisfaction metrics I.e., surveys, NPS, etc.


 

Technical Expertise:

  • Experience in working within the guidelines of NIST 800-171
  • Provide technical leadership for client’s IT environments and assist them in using best practice architectures to meet their business needs.
  • Manage the day-to-day oversight of iT1’s IT infrastructure, VOIP phone system, network security, and outsourced vendor relationships
  • Develop and manage internal systems and tools to support managed services operations

 


Required Skills:

  • 5-7 years managing a team of IT Engineers
  • 5-8 years experience managing technology projects including infrastructure, new technology deployment, and program management experience in full IT life cycle (acquisition, deployment, refurbishment, maintenance) and desktop refresh
  • Detail-oriented and ensure all issues/ are recorded and acted upon
  • Must be creative, and be able to motivate, coach, and lead others
  • Excellent written, verbal, communication skills
  • Address engineer’s performance issues
  • Must be able to make difficult decisions to ensure the integrity of the environment
  • Accountable for any work/or targets set forth by the NOC
  • Ability to multitask and maintain focus on all areas of responsibility concurrently
  • Workforce Management processes, abilities, limitations, and requirements
  • Above average ability in Excel (formatting, formulas, macros, pivot tables, etc.)
  • Must be proficient in workstation support as well as other technologies, platforms, and regions
  • Ability to compile, analyze, interpret and present complex data
  •  Ability to think analytically, conceptually, and strategically


  • Preferred: Basic knowledge of Salesforce and Logic Monitor, and ITSM/Autotask or Service Now ticketing system


 

Benefits:

  • Insurance: Health Insurance, Vision, Dental, and Life Insurance
  • Leave and Holidays: Paid Vacation, Paid Holidays
  • Retirement: 401K Plan with company match (eligible after 1 year of employment)
  • In-house fitness center


*iT1 is an equal opportunity employer. Employment decisions are made without regard to race, religion, sexual orientation, gender identity, national origin, disability status, veteran status, or other characteristics protected by law.