As Microsoft continues to make changes, iT1 and our Microsoft experts are here to assist. From getting started to 24×7 support, we have the knowledge and tools to be part of your Microsoft journey.
Our Microsoft 365 Support
We offer several options within our 365 Support, Managed, and Premier services. Our dedicated team offers you:
U.S.-based Microsoft support administrator (no routing)
Regardless of Microsoft plan purchased
Help and “how-to” support for basic administrator functionality
Microsoft 365 Support Services
IT1’s 365 Support includes free Basic support plus optional Enhanced services. From protection to licensing management, cost-effective pricing packages created specifically for your cloud service needs.
Basic and Enhanced Include:
• Premiere, Reactive and Licensing Support
• Proactive, On-premise and Hybrid Support
• Autopilot and Intune
• Licensing and Reviews
• Backup Solutions
iT1’s Managed Services for Microsoft 365
Offload your Microsoft administration! Our dedicated engineering team can manage your day-to-day operations such email, security, OneDrive, SharePoint, and more.
• Premiere, email services and 24x7x365 Support
• Policy Creation and Deletion
• Advanced Threat Protection and Backup
• Autopilot and Intune Registration
• Office Applications, OneDrive and more
iT1 as an Authorized Premier Support Partner
Premier Support for Enterprise offers end-to-end managed support for customers across the full Microsoft spectrum of products and services. Tailored to your unique business priorities, Premier Support for Enterprise helps you accelerate the value of your on-premises and cloud-based software investments by minimizing risk, reducing downtime, and lowering support costs.
• Problem Resolution Services
• Service Delivery Management
• Proactive Services