iT1 Resources

Is it time to rethink your unified communications? Making the case for UCaaS


As-a-service offerings have taken the world by storm recently. This represents a considerable shift in the way the most pivotal technology platforms are being offered, removing on-site systems in favor of solutions delivered over the internet.

A number of solutions are now being provided in this manner, including unified communications. UCaaS is shaking up the way employees are able to leverage communication and collaboration tools, and an increasing number of businesses are now looking into ditching on-premises UC in favor of an as-a-service offering. Is it time for you to join these companies and rethink your UC technology?

Consider this: What can UCaaS offer?

Before making the switch, it’s important to consider the advantages that a UCaaS solution can provide your business. Let’s take a look at some of the most compelling reasons other enterprises have made the transition to an off-premises UC system:

  1. Maintain the IT budget: IT budgets are tight across the board, no matter what industry your company operates within – Gartner predicts nearly flat spending through 2020. Now, businesses are seeking to do more with less, and as-a-service solutions provide an opportune way to keep spending in line. UCaaS, as well as other similarly delivered solutions, help eliminate up-front costs that can creep up in rip-and-replace strategies while supporting predictable, monthly costs.
  2. Streamline deployment: As noted, UCaaS means your IT team doesn’t need to rip out and replace on-premises infrastructure, which, according to TechTarget contributor Zeus Kerravala, can take months of work to complete. With UCaaS, on the other hand, service and advanced tools are available almost immediately. UCaaS enables your business communications to be up and running in no time.
  3. Anywhere, anytime access: Because as-a-service platforms are delivered over the internet, your employees can engage with critical UC tools no matter where they are working from. Whether in the office, at home or on the road, your workers will have access to advanced and secure communications and collaboration capabilities, an invaluable part of successful staff productivity.
  4. Disaster recovery support: Anywhere, anytime access also means that should a natural disaster or man-made hazard impact your business’s office, you aren’t without communications capabilities. Disaster recovery planning is imperative, and ensuring access to crucial UC tools should be at the top of your DR list.”For most companies, continuity of communications means everything. Losing communications means losing customers, money and even an organization’s reputation,” Kerravala wrote. “Since UCaaS is cloud-based, end users can have access to communications tools whether they are in a physical company location, at a disaster recovery facility or working from home.”
  5. Centrally managed: Access isn’t just guaranteed for your users, but for your system administrators as well. Even if your company has multiple offices from which it leverages its UCaaS, the solution can be centrally managed from a single interface by your IT team. This means that patches can be rolled out, new users can be added and features can be updated seamlessly.

iT1 Source and RingCentral: Your UCaaS partners

There is one more crucial consideration to make before you switch to an as-a-service UC offering: the provider that will support your solution.

iT1 Source is a leading provider of unified communications and other critical IT services. We’ve partnered with the biggest names in the technology industry to provide you with all the tools and solutions you need for your company’s success. Our UCaaS solution, supported by RingCentral, will help ensure that you’re able to reap all the benefits discussed here today.

To find out more about how a RingCentral UCaaS solution can enhance your company’s communication, contact our expert iT1 consultants today.

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